At Bonus Bear, we believe the best entertainment is entertainment managed wisely. This page provides all the tools, guides, and resources you need to ensure your gaming experience always stays within healthy limits.
We provide a range of tools that you can activate yourself at any time to ensure your gaming experience remains fully in your control.
Set the maximum deposit amount you can make within a daily, weekly, or monthly period. Once the limit is set, our system will automatically block any deposits that exceed it. Limits can be reduced immediately, but increases require a 7-day waiting period.
Control how long you play in a single session. Once the time limit is reached, the platform will display a notification and prompt you to take a break. You can choose to set reminders every 30 minutes, 1 hour, or at your own preferred interval.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, your account will be blocked from placing new bets until the limit period expires — protecting you from greater losses due to impulsive decisions.
If you feel you need an extended break, the self-exclusion feature lets you block access to your account for 1 week, 1 month, 6 months, or permanently. During the exclusion period, you will not receive any promotional communications from us.
Unlike self-exclusion, break mode lets you take a short pause ranging from 24 hours to 6 weeks without fully closing your account. This is ideal when you feel stressed or want to reassess your gaming habits.
Our platform sends real-time notifications when you approach a set limit, when your play time exceeds 1 continuous hour, or when your betting patterns show a sudden change. This helps you stay aware and in control at all times.
Responsible gaming does not mean you cannot have fun — it means you know your own limits, play with money you can afford, and do not let entertainment turn into stress. At bonus bear, we take the well-being of every member seriously. To us, a happy and in-control player is worth far more than just a transaction number.
Online wagering in Malaysia is growing rapidly, and with easy access via smartphones, it is easier than ever for someone to play beyond their means without realising it. That is why bonus bear invests in systems and tools that help you stay in control — not just provide games.
The core principles of responsible gaming at bonus bear are built on three key pillars: self-awareness about gaming behaviour, personal control through the limit tools we provide, and access to help whenever needed, without any stigma or judgment.
Important Notice: Casino games and sports betting are adult entertainment and are intended only for those aged 18 and above. bonus bear employs a strict identity verification (KYC) system to ensure no underage players can access our platform.
Recognising early warning signs is the most important first step. Many gambling-related problems develop gradually and are only noticed once they have become more serious. Honestly assess yourself against the following signs:
Playing with money meant for essential needs such as rent, bills, or food, and feeling anxious when there is no money left to play.
Always wanting to "break even" — playing continuously after losses in hopes of recovering lost money, even as losses keep growing.
Lying to family members or close friends about how much time or money you have spent playing, or hiding your wagering activity.
Feeling restless, irritable, or uncomfortable when trying to stop or cut back on playing, even when intending to do so.
Neglecting responsibilities at work, in the family, or in social life due to spending too much time playing or thinking about playing.
Borrowing money from others or using credit to fund wagering activity, and finding it difficult to repay those borrowings.
What should you do? If you identify any of the signs above in yourself or someone you care about, do not wait. Contact the Bonus Bear support team via Live Chat for guidance, or activate the self-exclusion tool directly in your account settings.
Playing responsibly does not require you to give up all entertainment. It simply takes a few easy habits that, when practised consistently, will keep your gaming experience enjoyable and free from impact on your daily life.
Decide the exact amount you are willing to spend before opening the platform. Treat this money as an entertainment cost — just like a movie ticket or dinner out — and not as an investment expected to yield returns.
Before playing, decide how long you will play and stick to that decision. Use the Session Time Limit feature in your bonus bear account settings so the platform will automatically remind you.
Avoid playing when you are in an emotionally unstable state — whether angry, sad, anxious, or highly stressed. Decisions made under emotional distress often lead to unplanned betting.
One of the most dangerous habits in wagering is chasing losses. When you reach today's loss limit, stop and try again tomorrow. Game outcomes are random and there is no guarantee you will break even.
Make sure gaming does not interfere with time spent with family, friends, work, or other responsibilities. Gaming should fill your leisure time — not replace the important parts of your life.
Bonus Bear provides a full activity report in the Account History section. Review your deposit, betting, and loss records regularly — awareness of the actual figures helps you make more rational decisions.
Bonus Bear takes the responsibility of preventing minors from accessing our platform very seriously. Our registration process requires full identity verification, including national ID number and age verification. No account can be fully activated without completing this KYC process.
If you share a device with younger family members, we recommend you take the following steps:
Answer these questions honestly to get a clear picture of your current gaming habits.
Have you ever played with money you could not afford to lose?
Have family members ever expressed concern about your gaming habits?
Do you find it hard to stop playing even after reaching your limit?
If you answered "Yes" to any of the questions above, we encourage you to contact our support team or activate the self-control tools.
Our dedicated responsible support team is available to assist you 24 hours a day, 7 days a week. Reach us via Live Chat on the platform or email us at:
Register & Activate Control ToolsJoin over 500,000 Malaysian players who play with peace of mind at bonus bear. Register for free and immediately activate the limit tools we provide for a safer and more enjoyable gaming experience.