Terms and Conditions bonus bear – Complete Guide for All Users

01 Acceptance of Terms and Conditions

By registering, logging in, or using any service on the bonus bear platform, you automatically agree to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, you are advised not to use our platform.

These terms and conditions constitute a legally binding agreement between you as the user and bonus bear as the platform operator. This agreement takes effect as soon as you complete the registration process or use any feature of the platform, whether as a guest or a registered member.

02 Account Eligibility and Registration

To register and use bonus bear's services, you must meet the following eligibility requirements:

• Be at least 18 years old on the registration date.
• Being a legally eligible individual to enter into contracts in the jurisdiction where you reside.
• Not being on any self-exclusion list or any relevant responsible gambling program.
• Registering accurate, complete and up-to-date personal details, including your full name, phone number and a valid email address.
• Never having had an account previously closed by bonus bear due to misconduct or breach of terms.

Each user is only permitted to hold one active account only. If you forget your password or have trouble accessing your account, please contact our support team for assistance. Registering a second account to circumvent restrictions or claim duplicate bonuses is strictly prohibited.

Bonus bear reserves the right to request identity verification documents (KYC) at any time, including copies of identification cards, bank statements, or other supporting documents. Failure to submit the required documents within the specified period may result in temporary suspension or account closure.

03 Deposits and Fund Withdrawals

Bonus bear supports a variety of payment methods suited for users in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All transactions are processed through secure, encrypted payment channels.

Deposit Requirements:

• Minimum deposit is RM20 per transaction.
• All deposits must be made from a payment method registered under the same name as the bonus bear account.
• Deposits made through third parties or another person's account will not be accepted and will be returned.
• Bonus bear does not cover any transaction fees charged by payment service providers.

Withdrawal Requirements:

• The minimum withdrawal is RM50 per request.
• The majority of withdrawal requests are processed in under one hour on business days.
• The first withdrawal from a new account requires completed KYC verification before it can be processed.
• All withdrawals may only be made to a bank account or digital wallet registered under the same name as the bonus bear account holder.
• Bonus bear reserves the right to request additional information before processing withdrawals deemed unusual or high-risk.

04 Bonuses, Promotions & Special Offers

Bonus bear offers a wide range of bonuses and promotions to members, including a welcome bonus, weekly cashback, daily sports rebates, and VIP programme bonuses. Each bonus is subject to specific terms stated on the relevant promotions page.

The general conditions applicable to all bonuses at bonus bear are as follows:

• Each bonus has rollover requirement that must be met before a withdrawal can be made. The rollover requirement is expressed as a multiple of the bonus amount — for example, 20x means you need to place wagers totalling 20 times the bonus amount received.
• The validity period of a bonus is stated in each promotion's terms. Expired bonuses will be automatically forfeited.
• Only one active bonus is permitted at a time unless otherwise stated in the promotion's terms.
• Bonuses cannot be directly converted to cash before rollover requirements are fully met.
• Games eligible to fulfill bonus wagering requirements may vary by bonus type. Please refer to the specific terms of each promotion.
• Bonus bear reserves the right to void any bonus obtained through fraudulent means, abuse, or exploitation of the system.

05 Game Rules

All games available at bonus bear are operated using a Random Number Generator (RNG) independently verified by a third party to ensure the fairness and transparency of every game outcome. Our game providers are internationally licensed companies that comply with industry standards.

• The outcome of all games is final once a round or game session has been completed.
• Any technical failure occurring during gameplay will be resolved in accordance with bonus bear's technical recovery policy, which prioritizes accuracy and fairness to players.
• Bonus bear reserves the right to void any wagers placed during technical disruptions or system instability.
• Minimum and maximum wagering limits for each game are shown within the respective game interface and are subject to change from time to time.
• The use of automation software, bots or any unauthorized tools for gameplay is strictly prohibited.

06 Prohibited User Conduct

Bonus bear is committed to maintaining a fair and safe gaming environment for all members. The following actions are strictly prohibited and may result in account suspension or closure without notice:

• Registering more than one account or using another person's information to register.
• Providing false or misleading information during the registration or KYC process.
• Colluding with other users to exploit the bonus system or manipulate game outcomes.
• Using automated software, scripts or bots to assist in gameplay.
• Engaging in money laundering or any suspicious financial activity through the bonus bear platform.
• Transferring funds between user accounts without bonus bear's authorization.
• Threatening, harassing or behaving rudely toward support staff or other users.

07 Account Closure and Suspension

You may close your bonus bear account at any time by contacting our support team via live chat. Prior to closure, all eligible cash balances (excluding bonus balances that have not met rollover requirements) will be returned to you.

Bonus bear also reserves the right to suspend or close an account under the following circumstances:

• The user violates any of the terms and conditions stated in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to submit KYC documents within the specified period.
• Account has been inactive for more than 12 consecutive months.
• Instructions from regulatory or legal authorities.

In the event of account closure due to a terms violation, bonus bear reserves the right to forfeit all bonus balances and withhold remaining funds pending an ongoing investigation.

08 Limitation of Liability

Bonus bear is not liable for any financial losses, loss of profits, or indirect damages incurred by users as a result of using this platform, including but not limited to:

• Service disruptions due to system maintenance or technical issues beyond our control.
• Game outcomes that do not favour the user in games operating under fair conditions.
• Unauthorised access to a user's account due to the user's own negligence in keeping their password confidential.
• Any changes to services, terms or promotions that have been communicated in advance.

09 Privacy and Data Protection

Bonus bear takes the privacy and security of all members' personal data seriously. All information collected during registration and use of the platform is used solely for operational purposes, identity verification, and service improvement.

We will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or relevant authorities. For more information on how we handle your data, please refer to Privacy Policy us.

10 Laws and Jurisdiction

These terms and conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or relating to the use of the bonus bear platform shall first be resolved through negotiation. Should negotiation fail, the dispute will be referred to arbitration or a court of competent jurisdiction.

Your use of the bonus bear platform is at your own risk. It is your responsibility to ensure that participation in online wagering activities is lawful under the laws of your jurisdiction. bonus bear makes no representation that its services are suitable or legally permissible in all jurisdictions.